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Switchboard Operator

Apply Now Job ID monhealth-6310-5752 Date posted 02/22/2024

With a patient centered culture, the Switchboard Operator will provide a positive experience to all our customers calling into Mon Health Stonewall Jackson Memorial Hospital by transferring their phone calls to the correct department, over heading medical alerts, resetting passwords, and being the primary contact point for questions about the organization.

MINIMUM QUALIFICATIONS

Education: High School Diploma or equivalent; or higher degree obtained

Experience:

Previous Call Center or Support Center experience preferred. Possess excellent oral and written communications skills and interpersonal relationship skills. Attention to detail. Ability to learn quickly and work in fast-paced environment requiring attention to detail. Healthcare experience/knowledge preferred. Comfortable in working with different computer programs to reset passwords and/or contacting IT on-call department.  Other duties as assigned.

Licensure/Certification: None

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

Light Work: Frequent lifting and/or carrying of objects weighing up to 10 lbs. with a maximum lifting of 25 lbs.


Location: Stonewall Jackson Memorial Hospital · REGISTRATION
Schedule: PRN, Days, AS NEEDED

Mon Health highly recommends COVID-19 vaccinations. Out of an abundance of caution, you will not be able be on-site at any Mon Health facilities to start employment if you are pending testing, have tested positive for COVID-19 in the last 5 days and/ or are showing symptoms of COVID-19 without a negative COVID-19 test. If you have any questions or concerns, please contact humanresources@monhealthsys.org

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Employee Headshot

I love being an ICU nurse at Mon because it has strengthened my confidence as a mentor. Our critical care team is committed to saving lives, life-long learning and making a difference every day.

Heather Hickman, RN
Mon Health Medical Center

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